The Client:
Gomedic Pharmacy — Your one-stop shop for medical supplements, personal care products, medicine, and more.
The Problem:
Gomedic Pharmacy sells their products both in-store and online. However, the e-commerce platform that they use was charging them exorbitant fees to store and manage their customer database. Without a customer database, it was difficult for them to keep track of different customer’s prescriptions and usual orders — that’s when Qhreate entered the picture.
The Solution:
The very first thing we did for Gomedic Pharmacy was design and build their website. Once they had their own platform, we introduced our Chatbot and Automation services. We helped Gomedic Pharmacy create their own customer database by retrieving data from the Whatsapp Chatbot and storing it in their very own Google Sheet and Google Contacts. Now, Gomedic Pharmacy can easily cater to the needs of their customers by simply referring to their online customer database which we help to maintain on a monthly basis.